What is covered in my Oral-B warranty?

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What is covered in my Oral‑B warranty?

Your Oral‑B warranty starts on the day of purchase and runs for 2 years. If your Oral-B product is defective during the warranty period, we will repair or replace it free of charge.

The warranty does not cover cosmetic damage such as scratches, or damage caused by:

  • Normal wear and tear

  • Accident, misuse, dirt or water

  • The product being tampered with

  • Improper use

  • Repairs carried out by agents not authorized by Oral-B/Braun

  • Failure to take proper care of the product, including recharging

  • The product being altered or used for commercial purposes

If you need information about where to get your Oral-B electric products serviced or repaired (in warranty or out of warranty) please visit FAQ.